Terms of Service
Last Updated: 2024-12-01 · Effective Date: 2024-12-01
Important: By using DageYun, you agree to comply with these Terms of Service. Please read the following carefully before using our service.
1. Service Description
DageYun (referred to as "the Service") is a network acceleration service designed to help users achieve faster and more stable internet connectivity. The Service is provided and operated by DageYun Network Technology.
2. User Eligibility
To use this Service, you must:
- Be at least 18 years of age or have reached the legal age of majority in your jurisdiction
- Have full legal capacity
- Agree to comply with these Terms of Service and all applicable laws and regulations
3. Account Registration & Security
3.1 Account Creation
You need to register an account using a valid email address. You are responsible for providing accurate and complete registration information and updating it promptly when changes occur.
3.2 Account Security
You are responsible for:
- Keeping your account credentials secure
- Not sharing your account with others
- Notifying us immediately if you discover unauthorized use
You are responsible for all activities that occur under your account.
4. Service Usage Rules
4.1 Permitted Uses
This Service is for lawful purposes only, including but not limited to:
- Protecting your online privacy
- Accessing geo-restricted content (within legal limits)
- Accelerating network connections
4.2 Prohibited Activities
You may not use this Service for:
- Violating any applicable laws or regulations
- Infringing on intellectual property or privacy rights of others
- Distributing malware, viruses, or harmful code
- Sending spam or engaging in phishing
- Attacking or attempting to breach any systems
- Engaging in any form of online fraud
- Sharing or reselling your account
4.3 Consequences of Violations
Violation of the above rules may result in account suspension or termination without refund. We reserve the right to report illegal activities to relevant law enforcement authorities.
5. Subscription & Payment
5.1 Subscription Plans
We offer various subscription plans. Specific prices and features are available on our Pricing page. All prices are displayed in Chinese Yuan (CNY) unless otherwise specified.
5.2 Payment Methods
We accept the following payment methods:
- Alipay
- WeChat Pay
- Other supported payment methods
5.3 Auto-Renewal
Some plans may auto-renew unless you cancel before the end of the current subscription period. Renewal charges will be at the then-current pricing.
6. Refund Policy
Refund Information
- Once a plan is activated, refunds are not available
- Service quality issues can be discussed with customer support
- We recommend trying a short-term plan first before committing to longer subscriptions
- For special circumstances, please contact support via ticket system
7. Service Availability
We strive to provide stable and reliable service but do not guarantee 100% uptime. Service may be temporarily unavailable due to:
- Scheduled system maintenance
- Unforeseen technical issues
- Force majeure events
- Third-party service provider issues
We will make every effort to provide advance notice of scheduled maintenance and restore service promptly.
8. Intellectual Property
The Service and all its content, features, and design (including but not limited to software, text, graphics, logos) are the property of DageYun Network Technology or its licensors and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service. You may not copy, modify, distribute, or create derivative works of the Service.
9. Disclaimers
9.1 Service Provided "As Is"
The Service is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9.2 Third-Party Links
This website may contain links to third-party websites. We do not control these sites and are not responsible for their content, privacy policies, or practices. Access to any linked site is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, DageYun Network Technology and its affiliates, employees, or agents shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data loss, or business interruption
- Any damages arising from use or inability to use the Service
If the above limitations do not apply to you, our total liability shall not exceed the amount you paid us in the past 12 months.
11. Indemnification
You agree to indemnify and hold harmless DageYun Network Technology and its affiliates from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the Service.
12. Service Termination
We may suspend or terminate your access to the Service in the following circumstances:
- You violate these Terms of Service
- We reasonably believe you are engaged in illegal activities
- At the request of law enforcement
- We decide to discontinue the Service
If service is terminated due to your violation, you will not receive any refund.
13. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Modified terms will be posted on this page with an updated "Last Updated" date. Continued use of the Service constitutes acceptance of the modified terms.
For significant changes, we will notify you via email or website notice.
14. Governing Law & Dispute Resolution
These Terms of Service are governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from these Terms shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the courts of Hong Kong with jurisdiction.
15. Contact Us
If you have any questions about these Terms of Service, please contact us through:
- Email: [email protected]
- Support Ticket: Submit through the user dashboard